privacy policy
pūrvelo LLC Privacy Policy
pūrvelo is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used and shared when you visit or make a purchase from www.purvelocycle.com (the “Site”) and the pūrvelo Mobile Application (the “App”) and the purchase of goods and serviced from us.
Personal Information We Collect
When you visit the Site or the App, we automatically collect certain information about your device, including information about your web browser, IP address, time zone and some cookies installed on your device. Additionally as you browse the Site or the App, we collect information about the individual pages or products that you view as well as what websites or search terms referred you to the Site or App. Further information about how you interact with the Site or App may also be collected. We refer to this as “Device Information” and collect it using the following technologies: cookies, log files, pixel tags, or similar technologies. At our direction, third parties, such as analytics and advertising partners, may use these technologies to collect information about your online activities over time and across different services.
Additionally you make a purchase or attempt to make a purchase on our Site or App, sign up for an Account, or sign up to receive notifications or updates, we collect personal information about you including, among other things, your name, email address, telephone number, and/or physical address. We use a third-party service certified to be in compliance with Payment Card Industry security standards to securely receive, process, and store credit card or other payment information. We refer to this as “Order Information”
When we talk about “Personal Information” in this Privacy Policy, we are talking about both Device information as well as Order information.
How Do We Use Your Personal Information?
We use Device Information to provide, operate, improve and enhance our Site and App. We use your Device Information to generate analytics about how our customers browse and interact with the Site and App. We use Device Information to analyze the success of our marketing and advertising campaigns as well as to facilitate connection/communication around updates and offerings.
We use order information that we collect to process any orders placed through the Site or App. This includes processing your payment information, arranging shipping, and providing you with invoices and order confirmations. Additionally we may use your Order Information to find and prevent fraud and respond to trust and safety issues, send you calls, text messages, email and or push notifications and provide you information or advertising with regards to our products or services.
Sharing Your Personal Information
We work with third-party service providers to perform services on our behalf and help run our business, and we may share your information with such service providers to help us with all of the things described above. We provide such access pursuant to agreements that require service providers to protect your personal information and to only process your personal information in connection with helping us run our business. We may access, preserve, and disclose your information if we believe doing so is required or appropriate to: (a) comply with law enforcement requests and legal process, such as a court order or subpoena; (b) respond to your requests; or (c) protect your, our, or others’ rights, property, or safety.
Your Rights
The Site and App are hosted in the United States and intended for visitors located within the United States. If you choose to use the Site or App from the European Union or other regions of the world with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring your personal information outside of those regions to the United States for storage and processing. As a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated or deleted. If you would like to exercise that right please contact us though the below contact information.
Data Retention
When you place an order through the Site or App, we will maintain your order information for our records unless you ask us to delete this information.
Advertising
We will use your Personal Information to provide you with targeted advertisements or marketing campaigns we believe may be of interest to you.
Changes To This Privacy Policy
We will post any changes to the Privacy Policy on this page, and the revised version will be effective when it is posted. If we materially change the ways in which we use or share personal information previously collected from you we will notify you through the Site or App, by email or other communication. We encourage you to review this Privacy Policy whenever you use or access the Site or App or otherwise interact with us to stay informed about our information practices and the ways you can help protect your privacy.
Contact Us
If you have any questions comments or concerns about our Privacy Policy please contact us at shop@purvelocycle.com